Leak
Where your operation leaks.
Every operation loses something on the way through, and you have worked around yours long enough that it stopped looking like a problem. We walk it the way your customer does, from first contact to follow up, and mark every point where the work slows, stops, or quietly falls through. Each one gets named and ranked by what it is actually costing you, so the worst one gets fixed first. You keep the findings whether you build with us or not.